Privacy & Terms

1. Who I Am

OB Photography is operated by Anthony O’Brien, trading as OB Photography.

For data protection purposes, Anthony O’Brien trading as OB Photography is the data controller for personal information processed in connection with the business.

Business: OB Photography

Owner: Anthony O’Brien

Website: www.obphotography.uk

Email: anthony@obphotography.uk

If you have any questions about this Privacy Policy or how your information is handled, please contact me using the details above.

2. Information I May Collect

Depending on how you interact with OB Photography, I may collect and process information including:

• Your name
• Email address
• Telephone number
• Postal or billing address where necessary
• Details provided through website enquiry forms
• Information provided in booking questionnaires
• Wedding, event or session details
• Venue and location information
• Names or information relating to other people involved in your booking
• Correspondence between you and OB Photography
• Contract and model-release information
• Invoice and payment records
• Photographs and video captured during photography sessions or events
• Information relating to your permission for photographs to be used for portfolio, website, advertising or social-media purposes
• Technical information generated when you use this website, such as cookies, browser information or website analytics where applicable

I will only collect information that is reasonably necessary for the operation of my photography business and the services I provide.

3. Photographs and Personal Data

Photographs or video in which a person can be identified may constitute personal data.

Photographs may be captured, stored, edited, backed up and delivered where necessary to provide the photography service you or another client has requested.

This may include photographs of adults and children.

Photographs will not automatically be used for advertising, portfolio or social-media purposes simply because you have booked a photography session.

Where OB Photography relies on your permission to use identifiable photographs for promotional purposes, this will be requested separately, for example through a model release or photo-use permission form.

4. Children

My photography services may involve photographing children.

Where a child is involved in a private photography booking, I will normally deal with their parent, guardian or another responsible adult.

The person making the booking should ensure that they have the appropriate authority or permission for children included in the session to be photographed.

Information relating to children will only be processed where reasonably necessary for the photography service or where another lawful basis applies.

I take particular care when considering whether photographs of children should be used publicly for promotional purposes.

5. How I Collect Information

I may receive information:

• Directly from you
• Through this website
• Through enquiry and booking forms
• Through Pixieset or another client-management/gallery system
• Through contracts and questionnaires
• During a photography session
• Through email, telephone, social media or other correspondence
• From another person making a group, family, wedding or event booking
• From an event organiser or venue where reasonably necessary to provide the contracted photography service

Where someone provides personal information about another person, they should ensure that they are entitled to provide that information.

6. Why I Use Your Information

I may process personal information for the following purposes:

Enquiries and bookings

To respond to enquiries, provide quotations, arrange sessions, prepare contracts and administer bookings.

The lawful basis will normally be taking steps at your request before entering into a contract or performing a contract with you.

Providing photography services

To plan, photograph, edit, manage and deliver your photography.

The lawful basis will normally be performance of a contract or, where appropriate, legitimate interests in providing photography services requested by a client or event organiser.

Galleries and image delivery

To create private galleries and provide photographs to clients.

The lawful basis will normally be performance of a contract.

Accounting and business records

To issue invoices, record payments, maintain financial records and meet tax or other legal requirements.

The lawful basis may be performance of a contract and/or compliance with a legal obligation.

Business administration and protection

I may retain appropriate records where necessary to manage the business, resolve complaints, establish what was agreed between us, prevent misuse of my work or establish, exercise or defend legal claims.

The lawful basis may be my legitimate interests in operating and protecting my business and legal rights.

Portfolio and advertising

My own promotional use of identifiable client photographs, including my portfolio, website, social media, advertising and competitions, requires separate, specific optional permission from the relevant individuals or an appropriately authorised parent or guardian. Booking or signing a photography contract does not give this permission. Refusing or withdrawing permission does not affect the service or price. You may withdraw consent at any time by contacting anthony@obphotography.uk. I will stop consent-based use and remove affected material under my control as soon as reasonably practicable.

Withdrawal of consent does not make previous lawful use of the information unlawful.

It may not always be possible to recall material that has already been lawfully printed, distributed or published by third parties before permission was withdrawn.

Marketing communications

I may use contact information to send marketing communications only where permitted by applicable law.

You may ask me to stop sending marketing communications at any time.

7. Legitimate Interests

Where I rely on legitimate interests, those interests may include:

• Operating and administering OB Photography
• Responding to enquiries
• Delivering photography services
• Protecting the security of my website, systems and images
• Maintaining appropriate business records
• Handling complaints and disputes
• Protecting and enforcing my copyright and other legal rights

Where legitimate interests are used, I will consider whether those interests are outweighed by the rights and interests of the people concerned.

8. Who Your Information May Be Shared With

I do not sell your personal information.

Information may, where reasonably necessary, be processed or shared with trusted service providers used to operate OB Photography, such as:

• Website hosting providers
• Pixieset or other photography gallery and client-management services
• Accounting and bookkeeping services such as QuickBooks
• Email and cloud-storage providers
• Payment-processing providers
• IT or backup providers
• Agreed replacement photographers working on behalf of OB Photography
• Professional advisers such as accountants, insurers or legal advisers
• Government, regulatory, law-enforcement or tax authorities where legally required

Service providers are given access only where reasonably necessary for the service they provide.

Where you agree to a replacement photographer working on behalf of OB Photography, I may share the booking details, contact information, schedule, relevant photograph requests and images reasonably necessary to plan, photograph, edit and deliver the agreed service. I will agree appropriate confidentiality, secure file-handling and data-protection arrangements with the replacement. This does not authorise their independent portfolio or promotional use; any such use requires separate, specific permission from the relevant individuals or an appropriately authorised person.

9. International Data Transfers

Some technology providers used by OB Photography may process or store information outside the United Kingdom.

Where personal information is transferred internationally, I will take reasonable steps to ensure that an appropriate lawful transfer mechanism or other protection required by UK data-protection law applies.

10. How Long I Keep Information

I do not keep personal information for longer than reasonably necessary for the purpose for which it was collected.

Retention periods depend on the type of information concerned.

For example:

• Unsuccessful enquiries may be deleted when they are no longer reasonably required.
• Booking information may be retained after a session where necessary for business records, complaints or legal claims.
• Financial and tax records will be retained for the period required by applicable law.
• Client photographs may be retained for a reasonable period for delivery, backup, archive and protection against accidental loss.
• Unless a different period is expressly agreed in the booking schedule, online galleries are available for 90 calendar days from the date access to the delivered gallery is sent to the client. Edited files are archived for six calendar months from that same date. Exact gallery-expiry and archive-end dates are supplied with delivery. These periods do not require deletion of records retained on a separate lawful basis, such as necessary accounting or legal-claim records.
• Photographs being lawfully used as part of my portfolio may be retained for as long as that use remains appropriate or until the relevant lawful basis no longer applies.

Backup copies may remain for a limited additional period before being overwritten or securely deleted.

11. Security

I take reasonable technical and organisational precautions to protect personal information against accidental loss, unauthorised access, disclosure, alteration or destruction.

However, no online service, cloud-storage system or method of electronic transmission can be guaranteed to be completely secure.

12. Your Data Protection Rights

Depending on the circumstances and lawful basis being used, you may have rights including the right to:

• Ask what personal information I hold about you
• Request a copy of your personal information
• Ask for inaccurate information to be corrected
• Ask for information to be deleted in certain circumstances
• Ask for processing to be restricted in certain circumstances
• Object to certain processing
• Request transfer of certain information in a portable format where applicable
• Withdraw consent where consent is the lawful basis being relied upon

Some rights are subject to legal exceptions and do not apply in every circumstance.

Your right to object

Where I process your personal information on the basis of legitimate interests, you have the right to object to that processing in certain circumstances.

To exercise any of your rights, contact:

anthony@obphotography.uk

I may need to verify your identity before responding to a request.

13. Complaints

If you are unhappy with how I have handled your personal information, please contact me first so that I have an opportunity to resolve the issue.

You also have the right to complain to the UK supervisory authority:

Information Commissioner’s Office (ICO)

www.ico.org.uk

14. Cookies and Website Analytics

This website is hosted by Pixieset and uses cookies or similar technologies for website operation and security. Google Analytics is configured to help us understand how visitors find and use the website. Meta Pixel is configured to measure responses to Facebook and Instagram advertising and support relevant advertising.

You can accept or reject non-essential cookies, or select Manage in the cookie banner to review the available categories and choose your preferences.

Cookies that are strictly necessary may be used without consent where permitted by law.

Where consent is legally required for non-essential cookies or tracking technologies, those technologies should not be activated until the appropriate consent has been obtained.

Further information may be provided through the website's cookie notice or cookie-management system.

15. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to my business, services, technology or legal requirements.

The latest version will be published on this website together with the date it was last updated.

1. About OB Photography

Business: OB Photography

Photographer: Anthony O’Brien

Website: www.obphotography.uk

Email: anthony@obphotography.uk

References to “OB Photography”, “I”, “me” or “the Photographer” mean Anthony O’Brien trading as OB Photography.

References to “you”, “the Client” or “the Customer” mean the contracting person or entity identified in the booking agreement. Paying an invoice on someone else’s behalf does not itself make the payer a client or give them authority over the booking.

2. Individual Booking Contracts

These general Terms & Conditions apply to photography services unless different terms have been expressly agreed in writing.

Certain services, particularly weddings and events, may also be subject to an individual photography contract.

The individual contract, booking confirmation, selected package and invoice should be read together with these Terms & Conditions.

If there is a direct conflict between these general terms and a specific written photography contract agreed between us, the specific contract will take precedence in relation to that booking.

3. Making a Booking

An enquiry alone does not reserve a date.

A booking becomes confirmed when the booking requirements communicated to you have been completed. Depending on the type of session, this may include:

• Acceptance of a quotation or package
• Completion of the booking information
• Signing the relevant photography contract
• Payment of any required booking payment or retainer

Until those requirements have been completed, the requested date may remain available to other clients.

4. Prices

The price applicable to your booking will be the price shown in your quotation, booking proposal, invoice or agreed photography package. The 2026 prices apply to sessions, weddings and events taking place on or before 31 December 2026. The 2027 prices apply to sessions, weddings and events taking place from 1 January 2027. Please select the booking package matching the year of your photography date, not the year you make the booking. Existing agreed bookings retain their agreed price; a later website price change does not alter them.

Travel within 20 miles of Penygroes is included. Only miles beyond the 20-mile allowance are charged at £0.75 per mile in both directions; a 25-mile one-way journey adds £7.50. Additional travel, parking, admission, permit fees, coverage, prints, albums or other extras must be disclosed and agreed before they are charged.

OB Photography will not add undisclosed compulsory charges after a booking has been agreed.

5. Booking Fees and Payments

All booking fees and advance payments form part of the agreed total price. The completed booking schedule records the amounts and due dates. A signed agreement, communicated acceptance by all required parties and receipt of the required booking payment confirm the booking.

• Weddings (Ceremony, Half Day and Full Day): a 25% Wedding Booking Fee is payable upon acceptance. The remaining 75% is due 30 calendar days before the wedding. For bookings confirmed fewer than 30 days before the wedding, the full price is payable on the date expressly agreed in the booking schedule.
• Lifestyle (Everyday and Full Story): a £50 Booking Fee is payable when booking, with the remaining balance due 7 calendar days before the session. For bookings made within 7 calendar days of the session, the full price is due when booking unless otherwise expressly agreed.
• Standard online events: full payment is required when booking. Any bespoke instalment arrangement must be expressly agreed before acceptance.

If you cancel, you may lose some or all of your booking payment. Once confirmed, I reserve the agreed coverage and decline other bookings that would prevent fulfilment. Any amount retained must reflect the actual net loss directly resulting from cancellation under section 6, subject to the cooling-off provisions in section 7 and your statutory rights. Full upfront payment for an event does not make the whole price automatically forfeitable.

Any different payment schedule must be expressly agreed in writing. Existing confirmed bookings retain their agreed payment terms.

If payment is overdue, I will give written notice identifying the amount, a reasonable payment deadline and the proposed effect before any proportionate suspension or cancellation. Delivery dates are not automatically extended. For lifestyle and event bookings, a genuinely disputed separate extra does not by itself suspend delivery or use of the paid base package. Retained payments and charges remain subject to the cancellation terms and applicable law.

6. Client Cancellation

Please send clear notice if you need to cancel. The cooling-off rights in section 7 take priority; the individual agreement explains any arrangements where two clients are contracting.

If you cancel outside a right to cancel without charge, I may retain or claim only a fair and proportionate amount reflecting actual net losses directly resulting from cancellation. These may include reasonable booking-specific preparation already undertaken, unavoidable non-recoverable commitments and demonstrable lost net profit where the reserved coverage cannot reasonably be replaced.

I will take reasonable steps to minimise loss, including seeking suitable replacement work where practicable. Costs saved, replacement net earnings and all amounts already paid will be taken into account. No loss will be recovered twice. The assessment considers the notice given, work undertaken, commitments and realistic opportunities and outcomes for replacement bookings. Short notice does not automatically make the full price payable.

Your booking payment and all other amounts paid are credited against any cancellation charge, not added to it. If the justified loss exceeds payments made, only the remaining justified loss may be claimed. If it is less than you have paid, the difference will be refunded. The total cancellation charge will not exceed the agreed contract price.

I will provide a written breakdown of any amount retained or claimed and refund any overpayment within 14 calendar days of cancellation. If replacement work or another change later reduces the assessed loss, I will reassess it and refund any further amount due within 14 calendar days of identifying the reduction.

No cancellation charge applies where you have a legal right to cancel without charge. Photographer cancellation, agreed rescheduling, weather and serious external disruption follow their own applicable terms. Your statutory rights remain unaffected.

7. Cooling-off and Early-start Requests

The standard Lifestyle, Wedding and Events agreements provide consumers booking online, by telephone or away from my business premises with a 14-day cancellation period, even if a statutory exception might otherwise apply. It ends 14 days after the day the agreement becomes binding. Business bookings do not receive this contractual cooling-off period. Any longer statutory right remains unaffected.

A clear cancellation statement sent before the period ends is sufficient. Email or post is recommended for a record, but telephone or another clear means is also accepted. The optional cancellation form is not compulsory. Refunds are made without undue delay and within 14 days of notice, by the original payment method unless agreed otherwise and without a refund fee, subject only to a valid early-start deduction below.

Services will not start during that period without a separate express early-start request, recorded in a form you can retain and identifying the booking, services and requested start date. For a wedding with two contracting clients, each must make that request. Signing the main agreement, completing a questionnaire or reserving a date does not make the request. If the photography date falls within the period, these arrangements must be resolved before booking.

If you cancel after a valid request, any deduction is limited to a proportionate amount for services actually supplied up to cancellation, based on the agreed price, or market value if that price is excessive. No charge applies if the required information or request was missing. There is no charge for reserving the date or for future lost profit under this rule. A written calculation will be supplied.

The right ends early only after all contracted services are fully performed following both the express request and acknowledgement that full performance ends the right. Attendance alone is not full performance while editing, delivery or other agreed services remain outstanding. These safeguards also apply to the contractual cooling-off period. Downloading photographs does not by itself waive cancellation rights; any additional consent legally required for early digital supply must be obtained separately.

8. Rescheduling

If you need to change the date of a session, please contact me as early as possible.

I will make reasonable efforts to accommodate a new date, subject to availability.

A request to reschedule does not automatically guarantee that the requested alternative date will be available.

A request to change date does not itself cancel the original booking. If no replacement date is agreed, the original booking remains unless cancelled. Any price change or additional cost must be explained and agreed before you commit; there is no automatic postponement penalty.

9. Weather

Outdoor photography is affected by weather conditions.

Cloud, wind or light rain will not necessarily result in a session being cancelled.

Where weather conditions make the session unsafe or are likely to prevent the agreed service from being reasonably provided, I may recommend changing the location, adjusting the session or rescheduling.

Where a weather-related change is necessary, I will work with you to find a reasonable alternative. For lifestyle sessions, if weather makes the agreed session unsafe or unsuitable and no reasonable alternative can be agreed, payments for services not supplied will be refunded within 14 days of cancellation. Weddings and events follow their agreed weather and serious-disruption clauses.

10. Illness, Emergency or Photographer Cancellation

Anthony O’Brien is the booked photographer. If illness, injury or another serious problem prevents attendance, I will contact you promptly.

I may offer a suitably experienced replacement, subject to availability and the express written agreement of each contracting client. A replacement cannot be guaranteed, need not have worked with OB Photography before, and does not have to be accepted. I will provide their name, relevant portfolio and proposed coverage, editing and delivery arrangements, and take reasonable care in checking their experience, equipment, contingency arrangements and insurance.

Where a replacement works on behalf of OB Photography, OB Photography remains responsible for the agreed services. There is no additional charge merely because a replacement is used. Any separately requested change to coverage, products or price requires written agreement. The replacement’s duties, file handover, confidentiality and image-use rights will be agreed in writing. No second photographer is included unless expressly agreed.

If no replacement is agreed and the booked coverage cannot be provided, you may end the affected booking without a client-cancellation charge. Payments for unavailable coverage and associated undelivered services or products will be refunded within 14 days of confirmation that they cannot be provided. Seeking a replacement will not delay a refund once you have declined that option or confirmed that you wish to end the affected booking. Any deduction for separately priced work already supplied must be fairly and lawfully due and explained in writing. Partial coverage and any remedy will be assessed fairly under your booking agreement.

You may instead book another photographer independently under a new contract. An introduction alone does not transfer your agreement or remove OB Photography’s existing obligations. You are not required to accept a different date, later portrait session or other substitute service. Refunds and replacement arrangements do not exclude further remedies available by law.

The specific arrangements in your individual booking agreement apply. These website changes do not alter an existing confirmed booking without the parties’ agreement.

11. Lateness

Please arrive at the agreed time for your session.

If you arrive late, I cannot guarantee that the session can be extended beyond the scheduled finishing time, particularly where I have another commitment afterwards.

If I am responsible for a significant delay, I will make reasonable efforts to provide the agreed coverage time or another appropriate solution.

12. Failure to Attend

If you do not attend an agreed session and have not contacted me, the booking may be treated as a client cancellation.

Any amount retained or charged as a result will be subject to the cancellation provisions above and applicable consumer law.

13. Photography Style and Creative Discretion

By booking OB Photography, you acknowledge that photography involves creative judgement.

My portfolio demonstrates the general style and approach you can expect, but individual photographs cannot be guaranteed to exactly reproduce images from another session or photographer.

Factors including weather, available light, venue restrictions, subject cooperation, timing and circumstances on the day can affect the final result.

I retain reasonable artistic discretion over matters including:

• Composition
• Exposure
• Cropping
• Colour treatment
• Black-and-white conversion
• Image selection
• Retouching
• Overall editing style

14. Image Selection

Not every photograph taken during a session will be delivered.

Images may be excluded for reasons including:

• Duplicates
• Test shots
• Missed focus
• Blinking or unsuitable expressions
• Technical failures
• Unflattering intermediate moments
• Images that do not meet my professional quality standard

The number of photographs included with your package will be stated in the package description, quotation or individual contract.

Where a minimum number of photographs is advertised, I may deliver more at my discretion.

15. RAW and Unedited Files

RAW files, test photographs and unfinished images are working materials and are not included unless expressly agreed in writing.

Final edited photographs are the finished product supplied by OB Photography.

16. Editing and Retouching

Standard professional editing is included where stated in the selected package.

This may include adjustments to exposure, colour, contrast, cropping and general image finishing.

Extensive manipulation or specialist retouching beyond the normal scope of the package may incur an additional charge, which will be agreed before additional work is undertaken.

17. Delivery

Photographs will normally be delivered through a private online gallery or another method agreed with the client.

Standard delivery periods are: Everyday selection galleries within two weeks of the session, followed by finished selected photographs within 7 calendar days of receiving your selection; Full Story galleries within two weeks of the session; event galleries within three weeks of the event; and wedding galleries within six weeks of the wedding.

Any expressly agreed variation, selection deadline or product-production timetable must be recorded in the booking schedule before acceptance.

If an unexpected delay occurs, I will explain it promptly and agree a reasonable revised date without removing your legal remedies.

18. Gallery Downloads and Backups

Please download and safely back up your delivered photographs before the gallery expires. Unless another period is expressly agreed, final-gallery access lasts 90 calendar days from the date access is sent to you. Edited files are archived for six calendar months from that same date, not six months after gallery expiry. Exact expiry and archive-end dates will be supplied with delivery. Downloading does not shorten these periods, and their expiry does not end your image-use licence.

For client-selection packages, these periods run from final delivery, not the proof gallery. The individual agreement protects needed source or proof files while selection and completion or the agreed closure process remain outstanding, and for at least 30 calendar days afterwards; the ordinary edited-file retention period continues where longer. Wedding album files are retained through album fulfilment or the agreed closure process and for 30 calendar days afterwards. Required album-selection access remains available without an access or retrieval fee under the wedding agreement.

Missing a selection deadline does not automatically forfeit paid images or products or permit deletion. The agreed reminder, extension and closure process applies. Files needed by law or a live dispute will be preserved as appropriate.

After the applicable retention period, files may be deleted and cannot then be re-delivered. If still available, later retrieval or re-upload may be arranged subject to availability and a fee quoted and agreed beforehand. No automatic fee applies, and re-delivery does not restart access or retention unless agreed. No charge applies to correcting my failure to provide the agreed access or delivery. OB Photography is not a permanent backup service.

19. Copyright and Personal Use

Copyright in photographs taken by Anthony O’Brien remains with him unless assigned in writing. Where an agreed replacement takes photographs on behalf of OB Photography, copyright may remain with that photographer. OB Photography will secure the rights needed to edit, deliver and license those photographs on the agreed terms.

Receiving photographs does not transfer copyright. Subject to the payment terms of your booking agreement, your personal-use licence is non-exclusive, worldwide and without a time limit. It permits downloading and backups, personal prints, albums and gifts, private sharing and personal social-media posts.

You may give files to a print lab solely to produce your permitted personal prints and products. The lab receives no independent advertising, publication or resale rights. The Print Release confirms these existing permissions; it does not require a new signature to activate rights already granted or restrict any wider licence expressly agreed.

Gallery or archive expiry does not end your licence. Preview watermarks and copyright notices must not be deliberately removed. Uses permitted by law remain unaffected.

20. Commercial and Third-Party Use

A personal-use licence does not automatically give businesses, publications, venues, suppliers or sponsors commercial rights. Resale, stock licensing, paid advertising and independent third-party promotion need written permission unless already expressly licensed.

For organisational or commercial event bookings, the written pre-booking licence records the licensed entity, purpose, media, territory, duration and authorised recipients. Agreed commercial rights remain valid; a business name on a booking does not itself grant unrestricted use. Files may be supplied to contractors solely to carry out the licensed uses on the client’s behalf.

Suppliers or venues wanting independent promotional use should contact OB Photography. Copyright permission does not itself authorise publication of identifiable people or confidential material; the relevant privacy rights and permissions must also be respected.

21. Client Use and Alteration

Ordinary cropping and resizing of delivered photographs are permitted, including for personal prints and social media. Credit is appreciated but not required unless expressly agreed for a particular licence.

Substantial alterations, heavy filters or manipulation beyond ordinary cropping and resizing require written permission unless already included in the agreed licence. Uses permitted by law remain unaffected.

22. OB Photography's Use of Client Images

Booking a photography service does not automatically mean that you agree to your identifiable photographs being used in my portfolio or advertising.

Separate, specific optional permission is required from the relevant individuals or an appropriately authorised parent or guardian. A booking client or event organiser cannot give permission on behalf of every guest. Each individual may withdraw their own consent at any time by contacting anthony@obphotography.uk. I will stop consent-based use and remove affected material under my control as soon as reasonably practicable. Earlier lawful use is unaffected; material already lawfully distributed or independently copied by others may not be fully recallable.

This may cover uses such as:

• My website
• Photography portfolio
• Social media
• Printed promotional materials
• Photography competitions or professional portfolio assessment, where specifically stated

You may decline marketing or portfolio use without affecting the photography service you receive.

Further information is available in the OB Photography Privacy Policy and any separate photo-use permission or model-release form.

23. Events and Guests

For weddings, parties, business events and other gatherings, the client or event organiser should make reasonable efforts to ensure that attendees are aware that photography will be taking place where appropriate.

I will make reasonable efforts to respect genuine requests not to photograph a particular person where I am made aware of them and it is practical to do so.

24. Venue Rules and Permissions

The client is responsible for informing me of known photography restrictions imposed by a venue, officiant, event organiser or property owner.

I will comply with reasonable venue rules and lawful instructions.

OB Photography cannot guarantee photographs that cannot be taken because of restrictions outside my reasonable control.

25. Cooperation

The quality and quantity of photographs produced can depend on reasonable cooperation from the client and other participants.

While I will guide and assist where appropriate, I cannot guarantee particular photographs where circumstances outside my reasonable control prevent them from being created.

For weddings and events, reasonable delays to schedules may affect the coverage that can be achieved during the booked period.

26. Safety and Behaviour

I will not be required to work in conditions that I reasonably consider unsafe or where I am subjected to threatening, abusive or seriously inappropriate behaviour.

Where reasonably possible, an opportunity will be given to resolve the situation before photography is stopped.

If photography cannot safely continue because of circumstances caused by the client or their guests, this may be treated in accordance with the cancellation provisions of the booking.

27. Equipment Failure and Data Loss

I use reasonable professional care when capturing, storing and processing photographs.

However, photography involves electronic equipment and digital storage, and unforeseen failures can occur.

If photographs are materially lost or damaged because of circumstances affecting the service, I will work with the client to provide an appropriate remedy taking account of the circumstances and applicable consumer law.

Nothing in these Terms & Conditions excludes or restricts liability where doing so would be unlawful.

28. Serious External Disruption

A serious external disruption is an event beyond the affected party’s reasonable control that could not reasonably have been avoided or overcome and makes the agreed service unlawful or genuinely impossible. Ordinary traffic, foreseeable travel delays, routine weather changes and a failure to take reasonable precautions do not qualify merely because they are inconvenient.

The affected party will notify the other promptly, explain the effect and take reasonable steps to reduce disruption. We will discuss alternatives, but neither party must accept another date or a substitute service. Any additional cost requires agreement.

If no solution is agreed, either party may end the affected booking. Payments for services or products not supplied will be refunded within 14 days. Separately priced work already supplied remains payable only where fairly and lawfully due, with any deduction explained in writing.

This does not excuse either party’s own breach or negligence, remove existing refund obligations or override mandatory legal rights, including applicable rules on frustration of contracts. Your individual agreement and the specific weather provisions remain applicable.

29. Consumer Rights

Photography services will be provided with reasonable care and skill.

Nothing in these Terms & Conditions limits the client's statutory rights under applicable UK consumer law.

If any term is found to be unlawful or unenforceable, the remaining terms will continue to apply where legally possible.

30. Complaints

If you are unhappy with any aspect of the service, please contact me as soon as reasonably possible so that I have an opportunity to investigate and resolve the issue.

Complaints can be sent to:

anthony@obphotography.uk

Please provide your name, booking date and a description of the issue.

I reply to enquiries and acknowledge complaints within 2 working days. I will provide a substantive complaint response within 14 calendar days; if more time is needed, I will explain why and give a revised date. Working days exclude weekends and public holidays in England and Wales.

31. Website Content

Information on www.obphotography.uk is provided in good faith and may be updated from time to time.

Photographs, branding, written content and other original material displayed on this website are protected by applicable intellectual-property law and must not be reproduced commercially without permission.

32. Privacy

Personal information is handled in accordance with the OB Photography Privacy Policy, available on this website.

33. Changes to These Terms

These Terms & Conditions may be updated from time to time.

Changes will not retrospectively replace the specific terms of an existing confirmed booking unless both parties agree or a change is required by law.

The version applicable to a booking will normally be the version in effect when that booking is made.

34. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Nothing in this section removes any mandatory rights a consumer may have regarding where legal proceedings can be brought.